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Shital Infotech
The software world
B2B · Enterprise CommunicationLive

Enterprise Chat — internal comms suite

A WhatsApp-style real-time enterprise chat platform with moderated requests and admin tooling.

Enterprise Chat — internal comms suite
Enterprise Chat — chats, calls, analytics and admin screens from the live app

Moderated chat requests, media sharing, presence and push notifications, plus internal payroll & inventory admin views — on iOS, Android and web.

The problem

Companies wanted a controllable, WhatsApp-familiar internal chat where admins moderate who can talk to whom, with presence and notifications that don't drain battery.

How we built it

A one-way data flow (backend → API/socket → Redux → thin screens) over Socket.io with Redis-backed heartbeat presence, plus device-aware connections that warm up new devices for reliable first connects.

What it does

  • Role-based: admins moderate users, conversations and chat requests
  • WhatsApp-style UX — typing indicators, read receipts, unread counts, infinite history
  • Rich media — images, documents, audio and video
  • Redis heartbeat presence + Expo push notifications
  • Device-aware connections with fast-heartbeat warm-up
  • Admin tooling beyond chat — storage, payroll and inventory views

Screens

Chats — groups, unread counts and previews
Calls — voice and video call history
Analytics — team communication activity
Admin panel — users, groups and broadcasts